Returns & Exchanges
We want you to love your Aubin pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original shipping box or a secure mailer, ensuring all original garment tags are intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your receipt; your refund will be processed within 5-7 business days of receipt.